If you want to improve communication in your business, one of the ways you can achieve this is by using a hosted VoIP PBX system. There are two main reasons why you should use a hosted PBX phone system. You can rely on this phone system since its filled with telecommunication features which help you satisfy the requirements of your business and cater to more customer requirements. You will find PBX phone systems quite reliable regardless of the type of business you are running. With its many innovative features such as virtual receptionist, virtual phone extensions and call forwarding, you are able to have your own virtual office and bring it anywhere. Communication between your office and other parties is facilitated by virtual PBX systems through the internet.
Take Calls 24/7 with PBX Systems
When you have installed a PBX phone system, the virtual receptionist feature on it can take calls for your business at any time, even during weekends or outside your normal working hours. This means that your clients, suppliers or partners can always reach your business at any time. When you are not in the office, the virtual receptionist will store all call data for you to review when you get back.
Have an Online Presence with Hosted PBX VoIP
Establishing an online presence for your business is also easy using hosted PBX VoIP. If there are parts or departments of your business that do not require a physical office to operate, you can create a website for them using the advanced systems on some hosted VoIP PBX systems. By establishing an online presence for different departments of your business for free, you will save on the costs of hiring a web designer.
Remote Connection with Employees
If you have employees that work remotely, you can connect with them using the PBX system’s call forwarding feature. For example, by configuring the PBX system, you can set specific call forwarded numbers to specific remote employees. When someone dials these forwarded numbers, they calls will be routed to the designated employees for them to answer. You can route particular customer calls to a specific employee working remotely to attend to the customers. When the calls are forwarded, the caller will not know that the person they are talking to may not be at the office at that particular time.
A Quick Overlook of Options – Your Cheatsheet
Hosted VoIP PBX Is Easy on the Pocket
Unlike some other business phone systems, hosted PBX systems are not expensive and can be easily installed. Its acquisition is not at all costly and your existing phone system can be included with the hosted VoIP PBX system. As a result, you will not need to buy new phone lines or other communication gadgets to make the system work for your business.The Key Elements of Great Telephones